DECISION MANAGEMENT is the ability to establish responses to critical moments before, during and after the event. It involves accurate framing of decisions i.e. the application of relevant resources, criteria, rules and restraints. Coordinate and facilitate issue discussions, suitable collaborations and ensure appropriate authority and empowerment is allocated to key staff.
Below are common factors to consider for effective decision management:
Effective decision making involves recognising the nature and range of decisions surrounding the event. Understanding the event outlook helps determine important decisions made in the event. Decisions must be appropriate and in accordance with the event. Clear policies and procedures related to the event must be established. All decisions must conform to legal and ethical standards, which assists legal management and maintains beneficial public relations with the government and the general public.
Decision framing recognises when a problem, opportunity or choice exists and has a clear understanding of the reasons. You must be able to ascertain the goals and objectives caused by the outcome of the decision. Understanding the resources required to implement the decision assists their mobilisation. Determine the impact the decision will have on the event. If the decision has a negative impact, avoid it and find one with a positive outcome.
The decision-making process uses various techniques to identify the most viable option. Specify who or what will influence these decisions. Consult the relevant stakeholders in the decision making process to cultivate trust and confidence, which ensures they feel valued and have influence on event planning. All opinions must be presented before an appropriate and wise decision can be made. Be flexible and open to change without a rigid mind. Finally, the decision must be documented with the process taken to achieve it.
The criteria used in making decisions must be properly established. There is always need for consultation and collaboration in order to make sane and comprehensive decisions. The decision-making process should be an inclusive exercise for all the team members. There should be clear guidelines that eliminate unnecessary decision making and decisions that are unsanctioned.
Implementing the decisions after the decision-making process is equally important. Understanding the impact of the decision ensures your capability and power to implement it. Clear communication of the decision must be carried out to enhance stakeholder understanding. Monitor the progress of the decision just in case you need a different approach.
Appropriate decision making for each step is a necessary skill in event management. Always strive to make decisions which have a positive impact on the event.